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Updated Operations & Procedures | Railey Realty

Our families, the Deep Creek Lake/Garrett County community, and clients are of the utmost importance to us. As Deep Creek’s leading brokerage, we firmly believe it’s our responsibility to take all necessary precautions to help slow the spread of Covid-19 by following all Maryland Association of Realtors best practices and social distancing guidelines established by the CDC. As a classified essential business, we remain open to assist our clients. Our offices and procedures have been updated to comply with all current mandates. As a brokerage located in a resort market, we are already greatly experienced in conducting real estate from a distance.

Home Buying

Our agents and most staff continue to work remotely from home using the latest technology platforms to assist clients. Any member of our sales team can easily connect with you by phone, email, and either meet with you in person - or online if that’s your preference with Facetime or Zoom. To start your search, our website offers the largest selection of area listings for sale at Deep Creek, the most property tour videos, and other valuable information for buyers. Offers, Negotiations, and Contracts can easily be done over the phone, email, and online with our e-signature program. Real estate settlements continue to happen with title companies who have also enacted new procedures to protect their clients. We continue to facilitate the entire buying process including inspections, appraisals, walk throughs, and key delivery.

If you would like to see a house and meet in person, our agents are following these established best practices;

  • Showings and tours will be by appointment only.

  • No more than 3 people, including the agent, may be at a property at any one time.

  • Those 3 people must strictly follow the physical distancing guidelines established by the CDC by remaining at least 6 feet apart at all times.


Home Selling

The Governor of Maryland uses federal guidance which has deemed real estate an essential business. Working in a resort area, our agents are already very experienced working remotely using technology that limits personal interaction that will ensure you and your home remain as safe as possible.

  • To facilitate the listing of your property, our agents can either meet you in person but using physical distancing, or better yet, meet with you virtually using Zoom, FaceTime, or any other online meeting platform of choice. 

  • Our agents, photographers, and videographers use stringent practices to make sure you and your house remain safe during the entire selling process.

  • Our professional photography and online video tours allows us to show your home to prospective buyers online.

  • Our agents can virtually show your home to prospective buyers online using FaceTime or Zoom.

  • During this time only serious buyers are allowed tours. If a showing is done in person, no more than 3 people, including the agent, can be inside your home at any given time - and all 3 must follow physical distancing guideline remaining at least 6 feet apart.

  • We will not be conducting any public or broker open houses during this time.

  • Listing Agreements and Contracts can easily be executed online with our e-signature program.

  • Discussing inspection results and signing contract addendums can be done remotely by phone, email, and using our online e-signature program.

  • You do not have to attend settlement in person. Settlements can be done my mail.

We will continue to share updates as they become available. Please stay safe, stay healthy, and we look forward to assisting with all your real estate needs!

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